Privacy Policy

1Information We Collect

Depending on how you interact with LearnBuild Hub, we may collect the following information:

Information You Provide

When you submit a contact or enquiry form, request information, or communicate with us, we may collect:

• Full Name
• Email Address
• Phone Number
• Company or Organisation Name, if provided
• Service or training requirements
• Project requirements
• Course or training interests
• Message or enquiry details
• Any other information you voluntarily provide

Technical Information

When you access our website, certain technical information may be processed automatically for website functionality, security and maintenance, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Basic website access and error logs

Note: We do not currently use Google Analytics, Meta Pixel or similar advertising/tracking platforms on our website.

2How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests
• Understand your project or business requirements
• Provide information about our services and training programs
• Contact you regarding your enquiry
• Prepare proposals or quotations where applicable
• Deliver requested services and technical deliverables
• Improve our website and services
• Maintain website security and prevent unauthorised activity
• Maintain necessary business records and comply with legal requirements

3Storage of Personal Information

Information submitted through our website’s contact or enquiry forms may be stored in our database. This information may be used by authorised LearnBuild Hub personnel for the purpose of responding to enquiries, managing leads, providing services and maintaining business records.

We take reasonable measures to protect stored information from unauthorised access, misuse, alteration or disclosure.

4Sharing of Information

LearnBuild Hub does not sell your personal information.

We may share information where reasonably necessary with:

• Authorised members of LearnBuild Hub
• Hosting or database service providers
• Technology and infrastructure service providers
• Communication service providers
• Professional service providers where required
• Government authorities or law-enforcement agencies where legally required

5Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss, misuse, alteration or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain legitimate business records, or where retention is required by applicable law. When information is no longer reasonably required, we may delete or securely dispose of it.

7Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information where applicable
• Withdrawal of consent where processing is based on consent
• Information regarding how your personal information is being processed

8Cookies and Similar Technologies

Our website may use essential cookies or similar technical mechanisms where required for basic website functionality, security, sessions or user preferences.

At present, LearnBuild Hub does not use Google Analytics, Meta Pixel or advertising cookies on this website.

9Third-Party Websites

Our website may contain links to third-party websites, platforms or services. LearnBuild Hub does not control the privacy practices of those third parties. We recommend reviewing their respective privacy policies before providing personal information.

10Children’s Privacy

Our website is not specifically intended for children. We do not knowingly collect personal information from children in circumstances where such collection requires parental or guardian consent under applicable law.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements. Any updated version will be published on this page with a revised “Last Updated” date.